Use INS with a Dialogic card

Installing on Dialogic Systems

Dialogic cards supported

The following Dialogic cards have been tested to work with INS:

Conferencing + Speech + Voice + Fax Boards
Diva Analog-2	Diva Analog-4	Diva Analog-8	Diva BRI-2	Diva 4BRI-8	Diva PRI/E1/T1-8
Conferencing + Speech + Voice Boards
Diva V-PRI/T1-24	Diva V-PRI/E1-30	Diva V-2PRI/T1-48	Diva V-2PRI/E1-60	Diva V-4PRI/T1-96	Diva V-4PRI/E1-120

Voice Boards
Diva PRI/E1/T1-CTI
Voice with Fax + Speech Boards
Diva V-4PRI/E1-120	Diva V-4PRI/T1-96	Diva V-2PRI/E1-60	Diva V-2PRI/T1-48

The Diva Analog-4 is about US$600 brand new from a number of large online retailers (please see the Communication Devices page), and many cards can be purchased second-hand on Ebay for as little as $200 – just search for “Diva” on www.ebay.com

Installing Dialogic Diva Software

The free Dialogic® Diva® System Release 8.5WIN (or later) software should be used with INS.

Dialogic System Release software can be downloaded for free from:
http://www.dialogic.com/products/tdm_boards/system_release_software/Diva_for_Windows_2000.htm?dl=1&regID=26951 (18MB)
Then just follow the instructions of the installer.

Installation
Please select the following options when installing the Dialogic® Diva® System Release:

Make sure to enable the TAPI option

Configuration
The Diva cards come out of the box with a rollover feature. No matter what port you dial into, the call will always ring on the
first available line. You can override this.

For better voice quality we recommend to set the "Wave:Performance Options" to "Minimum Delay"

Notes:

To use the call transfer feature of INS, set the (advanced settings) TAPI Binding->ETC emulation to false and the Analog->ETC Emulation to whatever your network supports.
Just make sure to activate the new configuration and to reboot your computer.

Voice File Format supported
When using Dialogic TAPI drivers all sound files must be in format: CCITT u-LAW 8kHZ, 8 bit, Mono. That is the only format which the Dialogic Diva TAPI driver accepts.
To convert the files you may have recorded before (and also the files in the C:\INS\assorted directory), you may use the windows Sndrec32.exe or a similar tool.
Be especially aware that the Dialogc cards do not accept any noise recorded with the voice files. Noise while recording your voice files makes the final playback quality unbearable bad. Therefore always use a software to filter any noise after recording.

Found New Hardware Wizard on Win2000

If the Found New Hardware Wizard keeps popping up every time you start Windows, and you are unable to stop it by pressing Cancel please read: http://resource.intel.com/telecom/support/tnotes/tnbyos/winnt/tn383.htm