General Main features Getting Started Receiving calls Sending Messages Hardware - typical hardware layout Communication - voice boards Communication - VoIP (voice over IP) Call Simulator Fax printer driver Message confirmation Voice Engine, TTS, Speech recognition Voice file formats SCADA integration Trouble Shooting Using alternative databases for INS Support forum Order and Registration About API (application programming interface) Message Service Message Service Message Server Message Server Message Center Message Center Preferences Quick Setup Call Simulator Check-It Check-It Designer Designer Result Variables Send Message Send Message INS Client INS Client Tutorials Tutorials IVR samples